WILL YOU HAVE A BLACK FRIDAY SALE?

• Yes we will have a Black Friday Sale on Black Friday (November 29th) at 12:00 AM ET  
• Sale will end Monday December 2nd at 11:59 PM PT
• The sale price will be 10% off site wide 
• We will have limited quantity Door Busters available at the start of the sale
• Door busters will be marked and will be added to the site when the sale goes live
• You will need to add the doorbuster deal to your cart to receive the deal
• Once they are sold out they are gone
• Jungle Jumparoo's and Accessories will both be on sale 
• Sale will not include "Pre-Order" Items or Items that are out of stock
• We have limited quantities for this Holiday season so once we sell out we will NOT be restocking before Christmas
• Sale will be valid for purchases that day ONLY we will be unable to price match for previous purchases and no rain checks will be offered

HOW BIG IS THE BOX?

• Large Jungle Jumparoo 47” x 25” x 7”
• Mini Jungle Jumparoo 61” x 27” x 6”
• Accessories will ship in a separate smaller box

HOW LONG WILL IT TAKE TO ASSEMBLE? 

• The Large Jungle Jumparoo will take approximately 45-75 minutes to assemble, it is helpful to have a step stool or small ladder to reach the top of the octagon. 
• The Mini Jungle Jumparoo will take approximately 30 minutes to assemble
• You can view our assembly videos HERE 

DOES IT HAVE YOUR LOGO OR A PHOTO OF THE PRODUCT ON IT?

• Our logo is on the box, but there is not a photo of the product. Make sure you’re sending it to a safe place where kids can’t see or keep a close on your tracking information from UPS!

DO YOU EVER OFFER FREE SHIPPING?

• Unfortunately we do not, due to the size and weight of the Jungle Jumparoo it is extremely expensive to ship and as a small company it is not an option at this time, we do however cover 50% of UPS rates worldwide.

WHEN WILL MY ORDER SHIP? WILL IT BE IN TIME FOR CHRISTMAS?

• All orders placed over Black Friday will ship starting December 2nd, we ship as quickly as possible but with the volume of orders we receive it does take additional time.
• UPS does not guarantee transit times durning holiday, if you are concerned about receiving your Jumparoo on time order before Black Friday or select expedited shipping at checkout. Once your package leaves our warehouse it is out of control how long UPS takes to deliver. We highly suggest keeping a VERY close eye on your tracking to ensure it arrives on time and notify us right away if there are any issues.
• We HIGHLY recommend opening your packages when you receive them to ensure your full order arrived and you have all parts needed. 

DO YOU SHIP INTERNATIONALLY?

• Yes. We ship internationally. You can see estimated shipping costs on the cart page for your location.

 DO YOU OFFER IN WAREHOUSE PICKUP?

• Yes, we have warehouse pickup by appointment only Monday-Friday 12-5pm only
• If you are picking up a Jumparoo we recommend having 2 people to load it into the vehicle, we do not always have staff on site to help you load your items.
• Orders must be picked up within 7 days of purchase or they will be refunded and returned into inventory
• The Jumparoo will fit into most SUV’s and cars if the back seats open for a “pass through” (Please measure before arriving at the warehouse)
• Large Jungle Jumparoo 47” x 25” x 7”
• Mini Jungle Jumparoo 61” x 27” x 6”

IF WE DON’T GET ONE ON BLACK FRIDAY WILL THERE STILL BE ONE IN TIME FOR CHRISTMAS?

• Unfortunately if we sell out on Black Friday we will not have any additional shipments coming in until January at the earliest

THE ANSWERS FOR NON HOLIDAY QUESTIONS CAN BE FOUND ON OUR FAQ'S PAGE