Hi Jumparoo Family,
We were made aware of an issue with a small batch of Jungle Jumparoo’s. We have been working in conjunction with U.S. Consumer Product Safety Commission (CPSC) to issue a voluntary recall on the yellow poles which contain lead that exceed the federal lead content ban for children’s products. Lead is toxic if ingested by young children and can cause adverse health issues.
The recall is limited to the yellow color pole shipped between November 2018 and March of 2019 only. We will be contacting all affected families directly and providing replacement poles for these units. The safety and satisfaction of our customers is our highest priority. We will take all necessary steps to correct this for all affected families.
We will be working as quickly as possible to get replacements sent out. Until you receive your replacement poles, we ask that you remove the yellow poles from your Jungle Jumparoo and dispose of them in the trash.
If you have any further questions or concerns - Please use the contact form below and a member of our staff will get back with you as quickly as possible!
Thank you for your patience as we get this resolved.