HOLIDAY FAQ's

WILL YOU HAVE A BLACK FRIDAY SALE?

  • Yes we will have a Black Friday Sale starting November 27th 12:00AM ET (midnight) - November 27th 11:59PM PT
  • We have limited quantities for this Holiday season so once we sell out we will not be restocking before Christmas
  • Sale will be valid for purchases that day ONLY we will be unable to price match for previous purchases and no rain checks will be offered

HOW BIG IS THE BOX?

  • Large Jungle Jumparoo 47” x 25” x 7”
  • Mini Jungle Jumparoo 61” x 27” x 6”
  • Accessories will ship in a separate smaller box

HOW LONG WILL IT TAKE TO ASSEMBLE? 

  • The Large Jungle Jumparoo will take approximately 45-75 minutes to assemble, it is helpful to have a step stool or small ladder to reach the top of the octagon. 
  • The Mini Jungle Jumparoo will take approximately 30 minutes to assemble
  • You can view our assembly videos HERE 

DOES IT HAVE YOUR LOGO OR A PHOTO OF THE PRODUCT ON IT?

  • Our logo is on the box, but there is not a photo of the product. Make sure you’re sending it to a safe place where kids can’t see or keep a close on your tracking information from UPS!

DO YOU EVER OFFER FREE SHIPPING?

  • Unfortunately we do not, due to the size and weight of the Jungle Jumparoo it is extremely expensive to ship and as a small company it is not an option at this time, we do however cover 50% of UPS rates worldwide.

HOLIDAY + COVID SHIPPING ESTIMATES?

  • Check out our holiday shipping schedule for details HERE

DO YOU SHIP INTERNATIONALLY?

  • Yes. We ship internationally. You can see estimated shipping costs on the cart page for your location.
  • Duty and Tax will be collected by UPS prior to delivery.

 DO YOU OFFER IN WAREHOUSE PICKUP?

  • Yes, we have a contactless warehouse pickup by appointment only Monday-Friday 3-5pm only
  • If you are picking up a Jumparoo we recommend having 2 people to load it into the vehicle, we will not have staff on site to help you load your items.
  • Orders must be picked up within 7 days of purchase or they will be refunded and returned into inventory
  • The Jumparoo will fit into most SUV’s and cars if the back seats open for a “pass through” (Please measure before arriving at the warehouse)
    • Large Jungle Jumparoo 47” x 25” x 7”
    • Mini Jungle Jumparoo 61” x 27” x 6”

IF WE DON’T GET ONE ON BLACK FRIDAY WILL THERE STILL BE ONE IN TIME FOR CHRISTMAS?

  • Unfortunately if we sell out on Black Friday we will not have any additional shipments coming in until January

WHEN WILL MY ORDER SHIP? WILL IT BE IN TIME FOR CHRISTMAS?

  • We have multiple shipments of product in transit that will be available for Black Friday/ Holiday due to volume this year orders placed on Black Friday will ship between November 30th and December 15th
  • To be fully transparent there is a chance for delays on incoming product shipments due to COVID-19 with medical supplies taking priority over all incoming shipments. We will notify customers of any changes or delays should they occur and plan to upgrade shipping methods if needed.

THE ANSWERS FOR NON HOLIDAY QUESTIONS CAN BE FOUND ON OUR FAQ'S PAGE